Shipping Information
- Shipments will begin processing once payment has been received. After placing an order, if payment is not released within a timely manner, we may cancel the order at any time.
- Please acknowledge that a shipping charge will be applied to the order upon your requested shipping method. Shipping charge calculations are applied only after the package has been sealed and weighed.
- All orders will be shipped via UPS Ground unless specified otherwise.
- Please keep in mind 3-Day, 2nd Day Air, and Next Day Air services will have a higher shipping charge, thus Anny’s Bridal cannot be held responsible if the anticipated shipping charges are higher than expected. Please contact a sales representative for any questions regarding a specific shipping method.
- Shipments will be processed in the order they are received. Please allow up to 3 business days for standard shipments to be processed.
- We do not ship to PO Boxes. All shipment addresses must be made out to a valid address.
- Shipments are processed during business hours Monday through Friday from 9:00am to 5:00pm (PT). Shipments cannot be processed over the weekends or holidays.
Returns Information
- All claims for damage material must be made within 5 days after receipt of delivery.
- All returns will be either exchanged or given store credit.
- We will be happy to exchange the returned items but please acknowledge if the item is out of stock we will automatically apply a store credit.
- Items damaged by retail customers will not be accepted and cannot be returned.